I’ve shared a few postings in the past of less-than-desirable experiences with vendors and companies with everything from my experiences with airlines and the no fly list to cell phone companies.
Yesterday, I had an inquiry with Tiger Technologies. I sent an email inquiry regarding a question. Within a few minutes I received a confirmation email and within ten minutes, I received a call from a customer service rep. That’s right… LESS THAN TEN MINUTES!…
The issue was resolved shortly thereafter.
This company holds the server in which this blog resides. I’ve always received help as needed. These folks have a philosophy that all their customers area important. I’ve never had a bad experience over the 2 years I’ve been working with them. That’s pretty impressive. More impressive is the fact that I’ve never experienced one minute of down time. That’s really remarkable.